Customers must pay for their purchases by bank card. Bank cards accepted are cards bearing the "CB" mark: Visa and Mastercard.
In this context, the customer agrees to make payment via a bank card which they personally hold and bearing their identity (surname and first name).
When paying online on the website, customers access a secure server using the 3D Secure security protocol. By providing their bank card number, card expiry date and CVV on the back of their card on the website, customers accept, unconditionally and in advance, that the Company may proceed with the secure transaction. The customer, therefore, authorises their bank in advance to debit their account in line with the records or statements transmitted by the Company, even in the absence of the cardholder's signature.
Authorisation to debit a customer's account is always given for the amount of the item(s) purchased as invoiced by the Company.
The customer's bank card is debited within a maximum of seven (7) days after customer confirmation of the payment on the website (i.e.: following the customer clicking the "CONFIRM" button on the page of the website relating to bank details or over the telephone) and after verification of the compliance of the order with these general terms and conditions and the availability of the item(s).
In the event that, for any reason whatsoever (objection, refusal of the issuing bank, etc.), the sums owed by the customer cannot be debited, the order will not be accepted by the Company.
PAYMENT IN INSTALMENTS FREE-OF-CHARGE WITH ALMA
With Alma, Seiko offers you the option of spreading your payment by paying in several instalments. It's simple, secure and free of charge. If you are not familiar with Alma, visit https://getalma.eu/customers
How does it work?
Select Alma at checkout. You can pay in two or three instalments
Simply enter your bank details, in the normal way.
Your order is confirmed right away.
You will then receive an email with the payment schedule and then a reminder, 3 days before each due date.
Conditions of eligibility:
This type of payment is available for all orders between €500 and €3,000
Cards accepted are Visa and Mastercard cards issued in France.
Prepaid, virtual and automatic authorisation cards are not accepted.
Right of withdrawal
Please refer to Article 11 "Right of withdrawal and return" of SEIKO WATCH EUROPE's GTC.
If paying in two or three instalments free of charge, the Customer may, in accordance with Article 11 of the SEIKO WATCH EUROPE GTC, exercise their right of withdrawal without having to provide a reason, within a period of fourteen (14) days from receipt of the items.
Alma customer support
If you encounter a problem with your order paid in instalments with Alma, you can go to Alma's customer FAQ by clicking here (https://support.getalma.eu/hc/fr) or email Alma Customer Support at [email protected]
Finance is granted subject to acceptance by ALMA SAS - 176 avenue Charles de Gaulle 92200 Neuilly-sur-Seine - registered with the Nanterre Trade and Companies Register under number 839 100 575. You are entitled to a remote sales legal withdrawal period.